Keeping your healthcare revenue cycle management system efficient is a constant battle, but a necessary one, as it can often make the difference between a successful practice and a middling one. In reviewing your revenue cycle management practices, it will help to consider a few pointers from the experts.
First, you need to comb through your existing revenue cycle, and identify processes which can be streamlined or scrapped altogether. If a certain procedure is taking more effort and staff time but contributes little to improving A/R cycles, then this will need further review to determine how it can be improved, or if it should be replaced by an entirely new process.
On that note, it is also important to study the effects of retooling a certain step on both the upstream and downstream processes of the organization. Changing or eliminating a part of the revenue cycle can adversely affect the entire cycle and eventually cost you more.
In improving revenue cycle management, it also pays to be transparent to your workforce and to keep them in the loop about what is going on, and what they could expect. This can help foster cooperation, and avoid unpleasant surprises. Transparency is important in helping you maintain your focus, as you openly scope the entire process to identify possible areas of improvement.